FAQ, need help?

Sign up for a KaraFun Business account and you can test exclusive KaraFun Business features, listen to our catalog of quality songs in demo version on one or in several of your private karaoke rooms in order to make sure that KaraFun Business is right for you.

We think you’ll come to see what’s made us a leader on the karaoke market with thousands of happy karaoke clients choosing us to power their karaoke event.

Don’t have an account yet? Sign up to test KaraFun Business.

To get started, follow these steps:

• Sign up for a KaraFun Business account (for free!),
• Create your first project, enter your business information and link the KaraFun App to your Business account under the APPS & SETTINGS PAGE and then add the number of devices under the ROOMS tab from within your project,
• Set up the necessary equipment (microphone, tv, cables) in your karaoke box,
• Login on the iPads in the room with your account information and test KaraFun Business and features as much as you want in trial mode,
• Subscribe when you want, for as long as you want without commitment.

KaraFun Pro is designed for KJs, restaurants or bars hosting periodic, karaoke events (wedding, karaoke night, etc.) that are open to the public. Connection is limited to one device at a time and KaraFun Business features are not accessible.

See Terms and Conditions.

We know karaoke! Our focus and expertise remains on the music and the application. For additional questions concerning soundproofing, internet providers, etc. we recommend contacting your local experts. For further questions don’t hesitate to contact us.

Yes. You can modify the number of devices on your account at any time.
If you wish to increase the number of devices on your account, a prorated amount will be charged before taking effect immediately after.
In the event that you wish to decrease the number of devices, the change will take effect at the time of the next subscription renewal period.

We add around 400 new karaoke songs to our catalog each month. New releases are automatically added to the catalog as they become available, all you need to do is open the application to access them.

Absolutely!
If you can’t find a song that your clients are requesting, don’t hesitate to request it.
Songs that are produced are based on the number of requests. As a KaraFun Business user, your vote is taken into priority.

The KaraFun catalog of songs is covered for Master Rights (also known as Mechanical). Depending on where your venue is located, you may need additional licenses in order to broadcast karaoke videos in public.

We recommend getting in touch with your local performance rights organization.

We work with: Sacem / Sdrm, Prs-Mcps, Universal Music Publishing, Warner Chappell, EMI Music Publishing, Sony ATV Music Publishing, Peer Music, Première Music Group, Pilotis, MyMajor Company Music Publishing, EMHA, Rive Droits-XIII Bis Music, Raoul Breton, Dreyfus Music,Enoch & Cie, Musicalement Votre, Dipiu HTE, Tipping Music, Nouvelles Editions Françaises, Tency Music.

When logging in for the first time, you will be required to create an account and your first project.
A project allows you to associate your account with the KaraFun application. You will be able to then control settings, adjust number of devices and personalize the project.
If you are a group (chain karaoke boxes, hotels, restaurants, etc.) you can create multiple projects, one for each location, all under the same account.

Payment can be made via our website using an accepted debit or credit card payment method. European clients may qualify for bank transfers. If you are a European client and would like to use this method, please select Payment by bank transfer at the time of checkout.
Note: this option can take up to 5 days to process. Please adjust the subscription date accordingly.

We do not accept payment in advance. Subscriptions are payable on a monthly basis.
Use of debit or credit cards may allow for recurring payments. This depends on your card provider and we recommend checking with them for more information and to ensure that there are no additional charges.

Invoices are located in your KaraFun Business account under PROJECTS > PAYMENT&INVOICES. If you have several projects, invoices can be found in their dedicated project under Invoices.

To modify information on your KaraFun Business account, go to Account > Information.

Please keep in mind that this information will appear on your invoices and cannot be modified for any past invoices.

The offline mode will allow your clients to continue singing in the event of an issue with the internet connection.

We do not recommend usage of this feature except in case of emergency situations. In offline mode, you will not be able to use the Remote Control feature and will not have see any visuals for our pre-made playlists.

The number of songs to download is up to your discretion. We recommend downloading at least 10,000 songs as a backup in the event of loss of the internet. Top tracks can be downloaded automatically from the Settings Page > Offline.

It is important to note that each track requires 5 Megabytes of space. Your device must have sufficient space before downloading. For total space needed, check under Settings > Offline.

An active subscription is required for this feature.

1. Click on Session Management
2. Click on Add a Session
3. Select a start date and hour. By default, it is set to a two hours time window
4. Type in your client's name
5. Leave a comment for your team if necessary
6. Click Add a Session
7. To add a new session, you can also directly click the start time
8. This client speaks French. You can also select the client's language to set the app to their native language.
9. You can drag & drop the session on the schedule to change it. You can also move the client to another room this way!
10. To delete a session, click it on the schedule then click "Delete the session"

KaraFun Business features are only available on our dedicated iPad application available on the App Store (KaraFun for home use on Windows, Android, iOS or macOS do not include business features) .

The exact device and model of iPad depends on your preferences, budget and needs. We recommend recent models of iPad Air or iPad Pro with the most recent iOS version and enough capacity for offline mode.

No matter the size of the karaoke room, the equipment and setup will remain the same. The cost will depend on the quality of material you choose for your karaoke equipment, but big-ticket items include a tablet, television, microphones, mixer, speakers, amplifiers, and cables for hook up.

It is important to note that all material can be purchased at any electronics store or online.

All material recommended by KaraFun Business remains a suggestion and we advise checking with an experienced electronics professional who can assist you in selecting the best material based on your budget.

Contact us for our list of equipment and tech specs for iOS devices or read our blog about it here.

KaraFun Business is a streaming service. Having a good internet connection is essential. We recommend a DSL or Fibre-optic connection of at least 20 megabytes.
It should be noted that a stable internet connection is more important than the speed of the internet.

You can always use KaraFun’s offline mode as a backup but should note that we only recommend this in emergency situations as you will not be able to use our Remote feature or our pre-made playlists in offline mode.

The KaraFun Business offer includes the catalog of songs, our modern karaoke software and our resources and help.

Equipment and hardware are not included.